Medical 2 Business Lead

Position Summary:

The Business Lead will represent the directorate business manager and the directorate management team in all components of directorate business ensuring that key directorate priorities, goals and initiatives are communicated and achieved as part of the overall directorate programme.

Key Duties & Responsibilities:

Representation and responsibility of the goals, targets and KPI’s of the directorate plan to achieve ongoing operational effectiveness of the directorate. Develop and maintain links with Corporate Services and other directorates where appropriate.

The Directorate Business Lead Role primary functions

• To have an area or areas of direct reporting, operations and management overall service delivery responsibility.
• To work with the DMT & the Directorate Business Manager on priority initiatives and service developments within the directorate.

A. Represent/Deputise for the Directorate Business Manager

The Business Lead will represent the directorate business manager and the directorate management team in all components of directorate business ensuring that key directorate priorities, goals and initiatives are communicated and achieved as part of the overall directorate programme. This involves representation and responsibility of the goals, targets and KPI’s of the directorate plan to achieve ongoing operational effectives of the directorate. Develop and maintain links with Corporate Services and other directorates where appropriate.

B. Service Development/Strategic Planning

The Business Lead will lead out in service development initiatives within the directorate / wider hospital or Hospital groups/ region and work with the directorate management team to plan at a strategic level. Core elements of this process will involve:

• Planning the delivery of services by accurately estimating the needs of the Directorate and prioritising resources appropriately.
• Gather input, develop and communicate short, mid and long term strategic plans for the overall Directorate and specific services/ specialities within the Directorate
• Maintain smooth running of the Directorate to incorporate service planning for scheduled and unscheduled operational needs.
• Promote the effective and efficient delivery of services to patients and hospital staff.
• Incorporate delivery of quality and standards at all levels of the process ensuring that a whole systems approach is taken.
• Liase with external stakeholders in developing any service plans/ reconfiguration or strategic plans (Primary Care/ Clinical Care programmes/ Dublin North East Region, etc)

C. Project Management

Act as a project manager on specific directorate projects incorporating the key principles of a proven project management methodology including:

• Project Initiation.
• Planning and Design.
• Execution
• Risk and Issue Management
• Monitoring and Controlling
• Project closure ensuring benefits realisation

Participate in the management of and contribute to the directorates project register and to provide project management support/ mentorship to staff within the directorate as required

D. Change Management

The Business Lead will support, develop and manage a culture for effective change within the directorate ensuring that change is supported, communicated and measured. Core elements will involve:

• Definition of current state at various levels such as technology, behaviours, tools etc.
• Developing a future state ensuring that it supports enhanced workflows, optimised staff utilisation, meets appropriate standards etc.
• Management of the transition state which encompasses the journey from the current state to the future state.

• Involving and consulting with staff and other relevant groups within the Directorate and across other directorates/ support services to gather their opinions and support for change / work initiatives.
• Will endeavour to build bridges and remove barriers between levels and functions through multidisciplinary working
• Identify practical opportunities to remove barriers or create new links in the interest of greater cross-disciplinary teamwork within the Directorate.
• Encourage and empower staff to initiate effective change
• Communicate, involve, enable and facilitate involvement from people, as early and openly and as fully as is possible.

Utilise process improvement methodologies such as LEAN/ PDSA cycles to support changes, measure impacts and to engage with stakeholders

Monitor and evaluate processes to ensure a quality service is delivered by the Directorate and will strive to ensure full compliance with best practice. Ensure that policies and procedures are well documented and clearly understood by anyone within the Directorate to whom they are relevant. As required, review, update, develop, communicate and implement policies and procedures.

E. Management of staff and staff development

The Business Lead will from part of the Directorate reporting structure and as such will have staff reporting in to them as appropriate.

Within this remit the business lead will encourage opportunities for development ensuring that staff’s needs are met whilst the appropriate service is being delivered. Core elements of this involves:

• Accountability for staff management where appropriate
• Foster the training and professional development of all staff of the Directorate.
• Will promote a culture of continuous development and learning.
• Will work with individuals to identify strengths and development needs.
• Will highlight learning opportunities and encourage staff to improve continuously.
• Comply with all hospital guidelines in terms of staff management
• Ensue that industrial Relations issues are dealt with effectively as set out in Beaumont Hospital’s Personnel policies and procedure manual.
• Support staff when required with daily operations and identification of and resolution of operating problems using a team based approach.

F. Management of Issues and Risks

The Business Lead will work as part of the directorates risk/issue management team ensuring that risks/issues are identified, escalated and mitigated. Core elements of this process will involve:

• Participate in the Directorate Clinical Governance and Risk Management framework
• Actively work to close off identified risks.
• Will foresee potential problems or competing priorities within the Directorate and will take appropriate action to ensure service standards do not suffer.

G. Budget / Funding

Provide input and to support the management of the directorates budget on an ongoing basis, including developing an understating of Money Follows the Patient (MFTP) , Service Planning to secure funding and development of value for money initiatives within the Directorate or as part of an organisational remit.

H. Business Intelligence / Data Analysis

• Capability to interpret data from various sources in order to establish, capacity, demand, trends, anomalies, forecasting etc.

• Ability to interrogate and validate current hospital or regional data and contextualise same utilising current data sources available.

• Work with management information and IT in order to progress improvements in data capture, reporting, data accuracy, real time portals/ dashboards etc. when required to ensure appropriate use of technology to advance the quality and efficiency of service delivery within the Directorate.

The job description is an outline of the post as it is currently perceived by the hospital and will be subject to review and amendment. This job description will therefore be subject to change in light of the various strategies for the hospital and the development of the Clinical Directorate model and any future developments that arise and will evolve and change over time.

Selection Criteria: 

Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post. 

Applications will be assessed on the basis of how well candidates satisfy these criteria.

Mandatory:

• Minimum 3 years’ experience in a healthcare management role
• Proven track record in operational leadership and management in a health care setting.
• Possess strong analytical and IT skills ensuring that data requirement to perform the function of the role can be accessed and interpreted to support the required strategy.
• Ability and experience leading teams and decision making.
• Has engaged and contributes at a strategic level in the organization.

Desirable:

• Experience working and engaging at a senior level in the organisation in a multi-stakeholder environment
• Leadership qualities and experience
• Experience in working with and applying improvement methodologies
• Experience in the management of staff and staff development
• Experience in service Development/Planning and possess the ability to actively participate in service development initiatives within the directorate and work with the directorate management team to plan at a strategic and local level. 
• Experience setting quality standards and developing appropriate policies to ensure they are maintained. Monitor and evaluate procedures to ensure a quality service is delivered by the Directorate and will strive to ensure full compliance with best practice.
• Possess strong analytical and IT skills ensuring that data requirement to perform the function of the role can be accessed and interpreted to support the required strategy. 
• Have the ability to work within the culture to achieve results.
• Have sufficient knowledge to support and develop and manage a culture for effective change within the directorate

If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/ Public Service pension comes into payment during the appointee’s re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012.

Please note: In applying for this position you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/ Office/ Body will support an application for an abatement waiver in respect of appointments to this position.

Please be aware that Beaumont Hospital will never ask candidates to pay money at any stage of the recruitment process. Any requests for payment, bank details, or financial information in connection with a job application should be treated as fraudulent. If you receive such a request claiming to be from Beaumont Hospital, please do not respond and report to the recruitment department immediately

Informal Enquiries ONLY to: (Please note NO APPLICATIONS will be accepted via the Informal Email)