Endoscopy Scheduler

To carry out the functions of the administrative role as directed by the directorate management team in line with standard operating procedures.  To conduct yourself at all times in a manner in keeping with Beaumont Hospital policies and procedures as well as statutory regulations.  Maintain and update mandatory training compliance.

• Telephony duties – manage all incoming calls to the service and follow-up as appropriate.
• Management of Departmental email account.
• Management of Daily reports. Communicate information to Management team as required (in line with HSE and National Policies).
• Scheduling endoscopy procedures while adhering to protocols (in line with National Policy for Management of Outpatient Services & Inpatient Day Cases)
• Demonstrates excellent decision making skills and the ability to work autonomously.
• Strong communication skills, ability to multitask and work under pressure.
• Efficient Patient Referral Management in keeping with GDPR guidelines, proficient Excel and computer knowledge.
• Accurately and efficiently enters data.
• Proven experience in general office skills.
• Chart Management.
• Provide professional, comprehensive and efficient administration support service to the Department.
• Participate in all mandatory training as required.
• Clinic Preparation for daily clinics, pre-admitting patient, discharging patients, ordering scopes, appointments.
• Filing of clinical documentation as per National Guidelines for the management of patient records
• Risk Management – monitor own department and service for elements of risk and escalate to management team in a timely manner
• Participate in the provision of cover in the event of planned/unplanned absences as part of the Medical Directorate clerical pool and across the wider hospital as required

N.B. The above list not exhaustive and is intended to be merely indicative of the role as it currently stands.  The role may need to be adjusted to meet changing needs of healthcare provision within the organization.

Selection Criteria

https://www.hse.ie/eng/staff/jobs/eligibility-criteria/ Please ensure to check HSE mandatory criteria.

Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post. 

Applications will be assessed on the basis of how well candidates satisfy these criteria.

Mandatory:

Candidates must have at the latest date of application:

- 1. Professional Qualifications, Experience (a) Eligible applicants will be those who on the closing date for the competition: (i) Obtained at least grade D (or pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied.

Or (ii) Passed an examination of at least equivalent standard

Or (iii) Satisfactory relevant experience which encompasses demonstrable equivalent skills And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office based on the skills competencies and knowledge for the post.

2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

3. Character Each candidate for and any person holding the office must be of good character.

Desirable:

1. Good working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
2. Experience working in a healthcare environment
3. Excellent keyboard skills